Freight (LTL) - Non-Standard Shipping Information

Non-Standard Shipping Information

Non Standard Shipping Exceptions including but not limited to:

            -Gated community, ferry only access, restricted bridges

            -Lengthy driveway with tight turns

            -Extreme Rural Areas

            - Or any other unusual requirements please contact customer support at PRIOR to placing your order.

Standard Shipping: Due to shipping requirements, please allow up to a 4 to 6-week delivery lead time for this product.

Information for Receiving your Product

LTL deliveries will be to the first dry place at your home’s ground level. This includes the garage, front porch, or front door, this does not include entryways with stairs or steps. For homes with entryway stairs/steps, restricted areas or limited/difficult access to the residence, please contact support via prior to placing an order to verify accommodations for your request. Debris removal and/or unpacking is not included.

You MUST be available to inspect, accept, and sign for your pallet of products. The carrier will contact you directly to schedule a delivery appointment to ensure you, or someone over the age of 18, will be available to accept and sign for your pallet(s).

After your order ships, you will receive an email with the tracking information. Please use the below chart to calculate the lead time and expected delivery times:

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